have additional questions? feel free to contact us here or give us a call at (480) 477-0389
To give us honest feedback! Client feedback is important to ensure we create a space tailored specifically
for you. Other than that, we will take care of the hard stuff. We aim to make new build, remodel
and/or furnishing process as seamless as possible.
What is my role as a client?
Our policy is to perform one large installation of all your items when applicable. This includes all
furniture, artwork, rugs, accessories, etc. purchased. Items purchased by Brooks + Co. Interiors go into a
licensed, bonded, insured and climate-controlled warehouse awaiting installation. These items will be
thoroughly inspected upon delivery for any damage.
How are furniture items delivered?
We hope that you don’t need to shop on your own because you love everything we have proposed!
However, if you see something while you are out and about and/or find a great deal, we ask that you let
B + Co. know so that we can verity the item fits and coordinates with the design of your home. B + Co.
cannot install or guarantee the finish, scale, or quality of items not purchased through the firm.
Can I shop on my own?
Who purchases materials for my remodel/new build?
The builder and/or general contractor is typically responsible for purchasing hard materials such as but
not limited to; flooring, countertops, tile, grout, hardware, etc. Contractors also have special discounts
with vendors that can save our clients’ money. Specifications on these items will be provided to the
contractor by B + Co. when the final design is approved.
B + Co. loves working with other design professionals to create your custom space! We do not provide
contractor services; so independent architects and contractors hired by the client are an integral part of
the process. We are happy to recommend a contractor if you don’t have one in mind.
Do you work with contractors?
We can work within your budget, whether you are looking for a completely custom masterpiece, price
friendly options, or a mix of the two. Having a budget is very important for the project running smoothly
and for your expectations to be met.
what about budget?
Please bring these to our attention immediately and we will discuss your concerns and if necessary, find a
desirable solution. The decision about what is purchased and installed in your home is ultimately yours.
What if I have concerns about an item?
You will receive a link via e-mail that directs you to your Ivy dashboard. This dashboard will contain
24/7 access to all your proposals and invoices during your project. Once you receive a proposal, you
have 7 days to either accept or decline the item(s) using Ivy. Payment is required to place an order.
How do I place an order for items being purchased by B + Co.?
Invoices will be sent via e-mail with a direct link to your personalized Ivy client dashboard. You can pay
directly through Ivy using a debit, credit card, or bank transfer. B + Co. also accepts checks and wire
transfers. Checks can be made out to:
Brooks + Co. Interiors
7720 E. Evans Rd. Suite 208
Scottsdale, AZ 85260
How do I submit payment?
*Applies to clients wanting furniture specification
Every project is evaluated based on the specific project needs of our clients. No two projects are
completely alike, so costs will vary per project.
Design Fee: This is the fee for the design portion of the project.The fee covers time associated with
sourcing furniture and/or materials, AutoCAD elevations, pricing, reselections, job visits during
construction phase, creating presentations, meetings, etc.
Mark Up*: This is the fee for the furnishing portion of the project. B + Co. has created relationships with
hundreds of trade-only vendors who give us discounted pricing. We split this discount 50/50 with our
clients! It’s a win-win for both of us—our client’s save an average of 25% off retail pricing, and we use
our portion of the mark up to cover time associated with ordering, tracking, filing damage claims, install
day, and other unforeseen items that come up during the ordering process.
